BorderGuide collects only the information needed to provide, secure, and improve our services. We do not use your private planning data outside the purposes described below.
1. Information we collect
BorderGuide collects information to provide better services to all our users. We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, use our AI relocation planning features, or contact us for support.
2. How we use information
We use the information we collect to operate, maintain, and improve our services. This includes personalising features such as custom itineraries, setting appropriate cost estimates, communicating with you, and protecting BorderGuide and our users.
Your itinerary and planning data is handled securely to provide relevant guidance and insights.
3. Data security
We work to protect BorderGuide and our users from unauthorised access to, alteration, disclosure, or destruction of information we hold. Documents and IDs uploaded into our secure storage ecosystem are encrypted in transit and at rest.
4. Contact us
If you have questions about this Privacy Policy, your uploaded documents, or your privacy rights, email [email protected].